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National Taxpayer Advocate Releases Annual Report to Congress, Says Tax Reform Is #1 Priority

NTA National Taxpayer Advocate Nina E. Olson today released her 2010 Annual Report to Congress, which lists the twenty-one most serious problems encountered by taxpayers (as required by § 7803(c)(2)(B)(ii)(III)):

The Most Serious Problems Encountered by Taxpayers: Top 5 Issues

  1. The Time for Tax Reform is Now
  2. The IRS Mission Statement Does Not Reflect the Agency’s Increasing Responsibilities for Administering Social Benefits Programs
  3. IRS Performance Measures Provide Incentives that May Undermine the IRS Mission
  4. The Wage & Investment Division is Tasked with Supporting Multiple Agency-Wide Operations, Impeding its Ability to Serve its Core Base of Individual Taxpayers Effectively
  5. IRS Policy Implementation Though Systems Programming Lacks Transparency and Precludes Adequate Review

The Most Serious Problems Encountered by Taxpayers: Issues 6-21

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